Reservation Policy: For all reservations booked outside of 30 days of travel, a one-night deposit will be due at the time of booking. The remaining balance will be charged in full 30 days before arrival. Reservations booked within 30 days of arrival will be charged in full at the time of booking. All-inclusive rates are based on double occupancy. Taxes and service charges are included.
Room-Only Cancellation Policy: At Divi Aruba Phoenix Beach Resort, Divi Dutch Village Beach Resort, Divi Village Golf & Beach Resort, Divi Southwinds Beach Resort, Divi Carina Bay Beach Resort, and Oceans at Divi Carina Bay, free cancellations are available up to 30 days before arrival. Cancellations made less than 30 days before arrival will forfeit a one-night room charge and taxes. At Divi Flamingo Beach Resort, Divi Little Bay Beach Resort, and Oceans at Divi Little Bay, free cancellations are available up to 14 days before arrival. Cancellations made less than 14 days before arrival will forfeit a two-night room charge and taxes. This does not include airfare cancellations or changes. Flight cancellations are subject to airline cancellation policies. Divi Resorts is not responsible for changes in airfare pricing.
All-Inclusive Cancellation Policy: At Divi Aruba Phoenix Beach Resort, Divi Dutch Village Beach Resort, Divi Village Golf & Beach Resort, Divi Southwinds Beach Resort, Divi Carina Bay Beach Resort, and Oceans at Divi Carina Bay, free cancellations are available up to 30 days before arrival. Cancellations made less than 30 days before arrival will forfeit a one-night room charge and taxes. At Divi Flamingo Beach Resort, Divi Little Bay Beach Resort, and Oceans at Divi Little Bay, free cancellations are available up to 14 days before arrival. Cancellations made less than 14 days before arrival will forfeit a two-night room charge and taxes. This does not include airfare cancellations or changes. Flight cancellations are subject to airline cancellation policies. Divi Resorts is not responsible for changes in airfare pricing.
Change Policy: Reservations can be changed without any additional fees; however, if your new reservation is rescheduled outside of the sale dates and during peak travel dates, you will be responsible for the difference in cost.
No-Show Policy: Reservations that no show will be charged a one-night penalty per stay reservation.
2024 Kids Twelve and Under Stay and Eat Free Policy: Kids 12 and under stay and eat free for each paying adult when an all-inclusive plan is purchased at a participating Divi Resorts location. There is a limit of one child for each adult in the room based on double occupancy. Additional children will incur the applicable child pricing. This promotion ends on December 20, 2024.
At Divi Village Golf & Beach Resort and Divi Dutch Village Beach Resort, the Kid’s Twelve and Under Stay and Eat Free program is only available when making an all-inclusive reservation for travel up to December 20, 2024. Customers who book a room-only reservation and then wish to upgrade to all-inclusive—either through the call center or the front desk upon check-in—will not be able to receive this program and will pay the applicable all-inclusive add-on rate, which allows Kid’s Two and Under to Stay and Eat Free. For all-inclusive add-on pricing, please check with the call center by calling 1-800-367-3484 prior to arrival or the front desk upon check-in. This program is subject to change and may be discontinued at any time without notice.
2025 Kids Two and Under Stay and Eat Free Policy: Kids 2 and under stay and eat free for each paying adult when an all-inclusive plan is purchased at a participating Divi Resorts location. There is a limit of one child for each adult in the room based on double occupancy. Additional children will incur the applicable child pricing. This promotion ends on December 19, 2025.
Non-Refundable Rate Policy: By booking our non-refundable rates or packages, you acknowledge and accept that your booking is 100% NON-REFUNDABLE and cannot be cancelled after 24 hours of confirming your reservation; 100% of the total stay value is due at the time of booking; reservation is NON-TRANSFERABLE. A reservation modification may be done up to 30 days prior to arrival; however, you will be responsible to pay the rate difference at the time of the change. All reservations changes will be based on availability and dates cannot be guaranteed that they will be available. Any non-refundable reservations that are booked under any promotional campaign will be recalculated at the current promotional campaign being offered at the time of a reservation modification. If the stay total is less than what was originally paid from when your reservation was originally created, that amount will remain non-refundable. It’s highly recommended that you retain travel and cancellation insurance to protect your vacation in the event of an emergency. Non-Refundable rates or packages may be discontinued at any time without notice. Other restrictions: Discount based on rack pricing and double occupancy. Taxes and service charges are not included for room only and bed & breakfast bookings. Restrictions and blackout dates apply. A minimum of a five-night stay is required. This offer is subject to availability and may be discontinued at any time. Offer valid on new reservations booked at a nightly rate only. Offer not valid on timeshare reservations. Offer Cannot be combined with any other Divi Resorts special offers or discounted rates. Guests will be asked to present the credit card used for the final payment at check-in for verification. Guests must be registered with The Guestbook before making their reservation to receive any discounts or services.Groups of 10+ are not included in this sale. Promotion may be discontinued at any time.
Checkout Policy: Any incidentals incurred during your stay are due at the time of checkout. A late checkout penalty will be charged for any guests staying past the checkout time.
Timeshare Vacation Owners and Divi Vacation Club Members: Please call 1-800-367-3484 (toll free) or 919-419-3484 (international) prior to departure for special discounts on all-inclusive pricing. Divi Club Escape promotional weeks are non-refundable and cannot be cancelled or changed.