Helpful Information
Divi Carina Bay

When you arrive, please visit the Front Desk for the latest island activity specials.

We have many on-site amenities, including two pools, a beach, a tennis and pickleball court, a gym, shuffleboard, and more. Learn more at Carina Bay Amenities and All-Inclusive. Please take your room key to enter the fitness center for guest security.

Please visit the front desk for tennis and pickleball racquets, miniature golf clubs and balls, shuffleboard, and any other activities where equipment is needed.

Carina Bay does NOT have a spa and does not provide spa treatments.

This resort offers an adult-only 18+ experience.

We are located 17 miles from Henry E. Rohlsen Airport.

Please read DRIVING TIP before renting a car on St. Croix. For car rentals, visit Centerline Car Rentals. Pick-up is available from one of three convenient locations or the company can deliver your rental car to Divi Carina Bay All-Inclusive Beach Resort & Casino.

Remember to drive on the left side of the road!

We can’t wait to welcome you to Divi Carina Bay. Our all-inclusive, adult-only resort is located on the quiet, private, and tranquil east end of the island. It offers a streamlined activity schedule and amenities explicitly designed and curated for adults 18+ who want a Zen-like environment to relax and rejuvenate. Our oceanfront resort also features rooms and suites, two pools, tennis, pickleball, shuffleboard, a fitness center, complimentary Wi-Fi, concierge services, and free parking. 

Carina Bay does not have a spa or offer spa treatments. Food and beverage outlets are subject to seasonal change without notice. Please ask for the current schedule at check-in or before arrival at340-773-9700 or email contact.cby@divicarina.com.

St. Croix’s temperature remains constant year-round, averaging about 80°F (27°C) each day with water temperatures around 70°F (21°C). Trade winds provide constant cooling and there is a rainfall in the late summer and fall season.

All beaches on St. Croix are open to the public. The water at Divi Carina Bay is safe for swimming. All hotel rooms are just steps from the beach with stunning views. Our Hillside Suites are located across a small street and many have obstructed views of the water.

Beach Safety

There is no lifeguard on duty, therefore swimming is at your own risk. Please do not bring glass containers to the beach areas. Proper beach attire is required at all times. Play it safe and wear reef-safe sunscreen! We also ask that you extinguish cigarettes in the receptacles provided and respect our other guests by keeping noise to a minimum after 9 p.m. Please read and comply with all posted signs.

Beach Chairs & Umbrellas

Beach chairs and umbrellas are complimentary for all guests and are available on a first-come, first-served basis. We do not allow guests to reserve chairs in advance. Any chairs left unattended for more than two hours will be reassigned to other guests. Please do not place articles on pool chairs before 7 a.m. Reserving chairs or umbrellas in advance is not allowed.

Beach Towels

Beach towels are available at the water sports center. We kindly ask that you consider the environment and change your towel only once per day.

During certain times of the year, the island and our beach experiences large amounts of seaweed, which is unavoidable. The resort staff regularly clean the beach, but the beach cannot be cleaned during turtle nesting season.

Please read DRIVING TIP before renting a car on St. Croix.

For car rentals, visit Centerline Car Rentals. Pick-up is available from one of three convenient locations or the company can deliver your rental car to Divi Carina Bay All-Inclusive Beach Resort & Casino.

If you would prefer to use a taxi service while on the island, there are several independent services, including the following:
Tia Steven: 340-201-8246, Tiasteven75@gmail.com
St. Croix Taxi Stand: 340-773-5020
Rolly’s Transportation Services: 340-277-4435
Native Son Taxi: 340-626-2767

Please allow at least 4-5 hours to get from Divi Carina Bay to Henry E. Rohlsen Airport when returning to the USA and flying home. Travelers must be at the airport at least 90+ minutes prior to their flight or they will not be able to enter the airport and board their plane.

Test your luck at our casino, which is conveniently located across the street from our resort, and join the Players’ Club to start earning valuable points, privileges, and savings right away! To enter the Casino, guests must be at least 21 years of age, and a valid ID is required. Visit carinabay.com for more information on promotions and entertainment.

Celebrate your special event or splurge on vacation! Our team has created the perfect list of special amenities to help you celebrate a birthday, anniversary, honeymoon, or just spoil yourself!

The resort accepts American Express, Visa, MasterCard, and Discover.

CHECK-IN
Our resort’s official check-in time is 4:00 p.m., but we always try to have your room ready for you as soon as possible. Please understand that Saturdays and Sundays are our busiest days for arrivals and departures, and your room may not be ready until the official check-in time.

CHECKOUT
Our resort’s official checkout time is 10:00 a.m. As a consideration to arriving guests, please plan to vacate your room at this time so we can have it fresh and clean for the next guest. A late checkout fee of $100 for 2 hours (up to 12:00 p.m.) will be charged to your account for late departures.

Your bill will be delivered to your room the night prior to your checkout date. To avoid long lines at checkout, please call the Front Desk prior to leaving your room, and we will process your credit card on file for any room or incidental charges.

If you are not leaving the resort immediately, and you have vacated your room, your luggage can be checked with the bell staff and stored safely until your departure.

Divi Resorts' CLEAN CHECK Program offers enhanced hygiene standards and health and safety measures at every resort. Before you travel, please visit our Clean Check page to learn about our social distancing and cleaning protocols.

If you need to contact the Concierge prior to arrival, or you are not in your room, please call 340-773-9700. You can also email the concierge at contact.cby@divicarina.com.

If you are at the resort and need information on amenities and activities, please visit our Concierge Desk or dial the Front Desk at ext. 701/702.

For tennis and pickleball racquets, shuffleboard, and any other activities where equipment is needed, please visit the concierge or front desk.

Celebrate your special event or splurge on vacation! Our team has created the perfect list of special amenities to help you celebrate a birthday, anniversary, honeymoon, or just spoil yourself!

To contact the resort, please call 340-773-9700 or email contact.cby@divicarina.com. For assistance with making a reservation, or for help with an existing reservation, please call 800-367-3484 (toll-free) or (919)-419-3484, Monday-Friday, 8:00 a.m. to 5:00 p.m., or email reserve@diviresorts.com.

The official currency of St. Croix is the US Dollar and the nearest ATM is located in Carina Bay Casino.

Before traveling to the beautiful island of St. Croix, it is important to be fully informed. Please visit our helpful FAQs page and follow all guidelines for entry.

Please allow at least 4-5 hours to get from Divi Carina Bay to Henry E. Rohlsen Airport when returning to the USA and flying home. Travelers must be at the airport at least 90+ minutes prior to their flight or they will not be able to enter the airport and board their plane.

The resorts dress code is laid-back and informal. Eveningwear is typically casual. It is not permitted to remove any part of your swimwear on the beach or around the pool.

There is no need to purchase bottled water in St. Croix, as the island's tap water is safe to drink.

On St. Croix, we ask that you drive with extreme care. Vehicles drive on the left-hand side of the road (not on the right-hand side like in the U.S.) and U.S. traffic signs are used. Cars have the steering wheel on the same side as in the U.S., even though driving is on the left hand side of the road. Foreign and international driver’s licenses are valid.

For car rentals, visit Centerline Car Rentals at stxrentalcar.com/divi or click here. Pick-up is available from one of three convenient locations or the company can deliver your rental car to Divi Carina Bay All-Inclusive Beach Resort & Casino.

Please allow at least 4-5 hours to get from Divi Carina Bay to Henry E. Rohlsen Airport when returning to the USA and flying home and return your car rental. Travelers must be at the airport at least 90+ minutes prior to their flight or they will not be able to enter the airport and board their plane.

U.S. citizens, please visit www.aaa.com/aaa/Traveler/CaribbeanCustoms.pdf. Canadian citizens, pleas visit https://travel.gc.ca/returning/customs/what-you-can-bring-home-to-canada. Europeans/British citizens, please visit your country's official customs websites.

St. Croix’s electrical current is DC 110 volts, 60 cycle – USA voltage and plugs fit out outlets.

Additional gratuity is always welcome if you feel we have provided you with service that went above and beyond the call of duty. Simply add the tip to your dining receipt and it will automatically be added to your bill.

Tired of those boring boardrooms and outdated event halls? Spice up your next event by hosting it in the Caribbean! For information on Divi Little Bay's meeting and event spaces, please visit our Groups page or call one of our experienced planners today at 800-801-5550 or groupsales@diviresorts.com.

Our fitness center offers the latest exercise equipment, including a computerized bicycle, a StairMaster, and other cardiovascular/aerobic training equipment. It’s open 24 hours a day and accessible with your room key. Please limit your workout on any cardiovascular machine to 30 minutes when others are waiting. The rules and regulations of the fitness center are posted at the entrance and all workouts are at your own risk.

Divi Carina Bay is THE place for romantic honeymoons. For more information on Honeymoon/Romance packages and pricing, please visit our Honeymoon/Weddings page or packages.

For information on weddings, groups, or event bookings. For more information on Honeymoon/Romance packages and pricing please visit https://www.diviresorts.com/weddings.htm and https://www.diviresorts.com/groups.htm

Upon check-in, guests can request their preferred room cleaning schedule as daily housekeeping and tidy services need to be scheduled in advance.

English is the official language of St Croix. During the fall and winter, 12 p.m. on the east coast of the United States is 1 p.m. on the island. During U.S. Daylight Savings Time, it’s the same on the eastern seaboard as it is on the island.

We offer convenient coin operated washing machines and dryers at the resort. These machines take US quarters.

Please review and download a resort and island map here.

Please note that all rooms at our resort are non-smoking. Smoking is strictly limited to designated areas on the resort premises, as well as on your own patio or balcony. According to the United States Virgin Islands Department of Health, there is a basic rule of maintaining a 20-foot distance from any entrance, exit, ventilation intake, serving area in a restaurant, lobby, or any other public space.

To ensure a pleasant stay for all guests, we kindly request that you use ashtrays or designated receptacles when smoking and properly dispose of cigarette butts. Please be mindful of the island's windy conditions and show consideration to non-smokers who may be nearby.

Please be aware that a sanitation fee of $300 will be applied to your account if smoking occurs inside your suite. Thank you for your cooperation.

Choose our brand new upper-tier Oceans at Divi Carina Bay for your stay. Oceans guests will enjoy larger Oceans Beachfront King and Beachfront Double rooms with added amenities and perks like fresh robes, gourmet coffee pods, VIP check-in/checkout, and more. For more information, click here.

Carina Bay does not have a spa and does not offer spa treatments. Currently, our miniature golf is closed. Food and beverage outlets are subject to seasonal change without notice. Please ask for the current schedule at check-in or before arrival at 340-773-9700 or email contact.cby@divicarina.com

Parking is free of charge at all our Divi Resorts. Although our parking lot is well lit and regularly patrolled, we recommend that you lock your car doors and windows, and do not leave valuables or your room key in your vehicle. We assume no liability for theft/or damage to your vehicle.

Pool Chairs

Pool chairs are complimentary for all guests and are available on a first-come, first-serve basis. Please be aware that you cannot reserve pool chairs in advance. Any chairs left unattended for more than two hours will be reassigned to other guests. Please do not place articles on pool chairs before 7 a.m. Reserving chairs in advance is not allowed.

Pool Safety

There is no lifeguard on duty, therefore swimming is at your own risk.

Please do not bring glass containers to the pool area. Proper pool attire is required at all times. Play it safe and always wear reef-safe sunscreen. Swimming is prohibited during chemical treatments and cleanings. We also ask that you extinguish cigarettes in the receptacles provided and respect our other guests by keeping noise to a minimum after 8pm. Please read and comply with all rules posted on pool signs.

Pool Towels

Towels are provided during your stay. We kindly ask that you consider the environment and change your towel only once per day.

For assistance in making a reservation, or for help with an existing reservation, please call 800-367-3484 (toll-free) or (919)-419-3484, Monday-Friday, 8:00 a.m. to 5:00 p.m., or email guest.relations@diviresorts.com.

Food and beverage outlets are subject to seasonal change without notice. Please ask for the current schedule at check-in or before arrival at 340-773-9700 or email contact.cby@divicarina.com

Every room has a safe deposit box. Upon arrival, please make sure you place all your valuables in the box and secure it with a code you will remember.

If you need to contact the Concierge prior to arrival, or you are not in your room, please call 340-773-9700. You can also email the concierge at contact.cby@divicarina.com. If you are at the resort and need information on amenities and activities, please visit our Concierge Desk or dial the Front Desk at ext. 701/702.

Celebrate your special event or splurge on vacation! Our team has created the perfect list of special amenities to help you celebrate a birthday, anniversary, honeymoon, or just spoil yourself!

Our on-site water sports center is located at the beach and offers a variety of equipment.